Terms and Conditions

TERMS AND CONDITIONS FOR DEALING WITH AND/OR TRANSACTING WITH THE WEBSITE “GUPTT.COM", “GUPTT.IN", “GUPTT.CO.UK"

This website is owned, operated and registered in England and Wales under the laws and regulations of the United Kingdom. 

Unless we say otherwise, we use the terms "Guptt", "Guptt.com", "Guptt.in", "we", "us" and "our" on this page to refer to Aphrodytt Group (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything, about our products and services, this website, and our terms and conditions, then please contact us.

This page provides information about who we are and the legal terms and conditions that may apply to your use of the Guptt Website and any product or service you order from us. By visiting our Website or shopping with us, you agree to our terms and conditions set here. There is an option given during the course of every transaction to enable you to accept or reject these terms. Please exercise the said option during the course of any transaction after going through these terms, as your acceptance by clicking on "I Accept" shall be deemed that you have accepted these terms fully and you have gone through and understood these terms completely and these terms shall be treated as legally binding and enforceable Agreement between Guptt and you. If you do not agree with any of these terms or all of these terms, then you should stop dealing with and/or not initiate or undertake any transaction on this Website.

Your use of this website

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent, copy, reproduce, use or otherwise deal with any content on the website, including, modify, distribute, or re-post any content on the website for any purpose. You may not use any content on the Website for any commercial exploitation whatsoever.

Password and Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Guptt shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.

Ownership Rights

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Guptt. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website. You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

Third Party Rights

All third party trademarks, logos, photographs, images, content and other intellectual property contained on or through the Website are the property of the respective third parties and may be protected by applicable copyright, trademark or other intellectual property laws and treaties. Each such third party expressly reserves all rights to such intellectual property. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Accuracy of Content

To the extent permitted by applicable law, Guptt disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Guptt.

Age Restrictions

The purchase of products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed on the Website. By placing an order for any of the products or services on the Website you confirm that you satisfy the age requirements necessary to buy that product or service. You must be/or above the age of 18 to visit and shop online with Guptt.

Guptt reserve the right to cancel any orders if it discovered that you are not of the legal age to purchase from the Website, and we will not be obliged to accept your order.

This Agreement shall be governed by, construed interpreted, and enforced in accordance with English Law of the United Kingdom.

Governing Law

The Website is designed for and targeted to customers across the world and the disclaimers, terms and conditions of use of the Website are governed by and operated in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of laws. The Company makes no representation that the Website is operated in accordance with the laws of other countries. If you are located outside United Kingdom and access or use the Website and services, you do so at your own risk, and are responsible for compliance with any applicable local, national or international laws.

This Website may be accessed from countries other than the UK. This Website may contain Products or references to products worldwide. Any such references do not imply that such Products will be made available to you at the place of choice. If the Website is accessed outside the UK, you must ensure the compliance with all applicable laws and regulations governing the use of the Website in your country.

Please be aware that any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Changes to the website terms

We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

Product Descriptions

Guptt has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:

Orders will only be accepted if there are no errors in the description of the goods and their prices as advertised on this Website;

All prices displayed in pounds Sterling are inclusive of UK VAT where applicable. Prices displayed in foreign currencies will be exempt of UK VAT however local duties in your country will apply. Packaging may vary from that shown on the Website. The sizes shown on the Website are approximate only and may vary slightly. Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.

Acceptance of your order

Please note that completion of the online checkout process does not constitute Guptts' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. 

If Guptt cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (via e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.

Payment Terms

Conditions of Sale and Payment Terms Prior to the purchase of any Products on the Website, you must provide us with a valid credit/ debit/ cash card number and associated payment information including all of the following:

(a) your name as it appears on the card

(b) your credit / debit / cash card number

(c) the credit / debit / cash card type

(d) the date of expiration and

(e) any activation numbers or codes needed to charge your card. By submitting that information to us, you hereby agree that you authorise the Guptt to charge your card at the time of order. All sales of Products are final. All charges from those sales are non-refundable.

All payments must be made by VISA, MasterCard, American Express and other acceptable credit/ debit/ cash cards (each of which may be removed by the us in our sole discretion). Payment can be made in Pound sterling or when paying with an international card, payment may qualify for Home Currency Pay. Your card issuer agreement governs the use of the your designated card, and you must refer to that agreement and not this Terms of Service to determine your rights and liabilities as a cardholder.

You are responsible for paying any unauthorised amounts billed to your credit/ debit/ cash card by a third party. Guptt will not be liable to pay any fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless we are notified of any discrepancies within Seven (7) days after they first appear on your credit/ debit card statement. If we do not receive payment from your credit/ debit/ cash card issuer or agent, you agree to pay all amounts due upon demand by us. You will be responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. We shall automatically charge and withhold the applicable sales tax for orders to be delivered. Further, the payments shall be made in accordance with the Payment Policy set out on the Website.

Purchases will be made in pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. All products are sold on a delivery duty unpaid basis, unless stated otherwise.

The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. Occasionally, the supply of your product(s) or may be delayed or prevented for reasons beyond our control - for example, import delays or higher than anticipated demand. Where this is the case, we will, of course, make every effort to keep you informed but shall be under no liability to you for such delay or failure

Payment Security

We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.

This technology includes the following features:

  • a) Authentication- this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
  • b) Encryption- this encodes the data, so that it cannot be read by anyone other than the secure server.
  • c) Data Integrity- this checks the data being transferred to ensure it has not been altered.

Delivery and times

We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details view our delivery policy.

Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, and the parcel is too big to fit through a letterbox, a card will be left with instructions on where to collect your parcel or how to rearrange delivery.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Guptt shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

International Delivery

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. Guptt reserves the right to define what can and cannot be delivered to which destination.

Guptt shall be under no liability for any delays, holds or seized parcels by customs or local clearing processes. 

Customers with shipping addresses outside the UK are responsible for all applicable duties, VAT, import taxes and additional charges. These are not included in the cost of shipping.
 
Customs, duties, and taxes vary from country to country; please check with your local customs agency for details on these estimated costs. Guptt has no control over these costs and will not be held liable.
 
Refusal to pay duties, or to provide the relevant requested documentation or refusal to accept your package does not guarantee that the package will be returned safely to Guptt. In this instance a refund cannot be issued, and Guptt can not be held liable. Guptt shall not be held liable for any abandoned or unclaimed parcels. 

Promotions and Promotion codes

If you have a promotional code, you need to enter this into the offer box on the 'Your Bag' page and click 'Apply'. Promotional codes can be used once only per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with other offers. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude delivery charges and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.

Promotional codes remain the property of Aphrodytt Group Ltd, are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available on third party web site unless otherwise stated.

We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order.

Customer Reviews and comments

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Guptt (the "CRR Service"). To the extent of any conflict between Guptts' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to Guptt, you represent and warrant that:

a) you are the sole author and owner of the intellectual property rights thereto;

b) all "moral rights" that you may have in such content have been voluntarily waived by you;

c) all content that you post is accurate;

d) you are at least 21 years old;

e) use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

a) that is known by you to be false, inaccurate or misleading;

b) that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

c) that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

d) that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

e) for which you were compensated or granted any consideration by any third party;

f) that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;

g) that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Guptt (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant Guptt a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. Guptt reserves the right to change, condense or delete any content on our Website that Guptt deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Guptt does not guarantee that you will have any recourse through Guptt to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Guptt reserves the right to remove or to refuse to post any submission for any reason.

You acknowledge that you, not Guptt, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Guptt, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Guptt and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.